Privacy Policy

AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. AND MC EL FARO SAPI S.A. DE C.V. UNDERTAKE TO ENSURE THE CONFIDENTIALITY/PRIVACY OF PERSONAL INFORMATION OBTAINED THROUGH ITS ONLINE SERVICES. WE SUGGEST YOU READ THE REGULATIONS DESCRIBED BELOW TO UNDERSTAND THE PROCESSING OF YOUR PERSONAL INFORMATION WHEN YOU USE OUR SERVICES AT AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. SITES, THESE CONFIDENTIALITY RULES MAY CHANGE IN THE FUTURE, AND THEREFORE, IT IS RECOMMENDED TO REVIEW THEM PERIODICALLY.

 

1.- Type of personal information obtained

 

At AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. we collect information in different ways from various areas of our website. All personal information that the user enters voluntarily to our site, the creation of the personal profile, the registration to the service of notification of special offers through email, is subject to the rules of confidentiality and privacy, the registration to our loyalty programs, the sending of electronic postcards, as well as the information you enter during your participation in the contests, raffles and online surveys that we occasionally conduct. For each of these programs, the information requested is different and is stored in separate databases.

Online contact: The information requested in this section allows AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. to contact customers when necessary. Among the information requested to the user is: name, surname, name of the company where you work, address, email address and phone number.
If additional information is required to complete the transaction, users may be contacted by phone, mail or email.
Offer notification program via email. Information provided by our visitors include: Name, surname, email address, address, country, phone number, preferences and habits among others. The user may modify this information at any time and will be used to customize the promotions and notices sent to the preferences indicated.
Sending electronic postcards. The information visitors provide us includes: sender’s name, sender’s email address, recipient’s name, recipient’s email address, recipient’s age range, country, sex, and zip code. This information will be used to adapt the promotions and notices sent to the customer.
Contests, raffles and online surveys: The type of information requested by these media may vary significantly; it may include personal data, habits and preferences, opinions about the services of our sites and comments about proposed services. The information collected will be for the exclusive use of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. and is intended for user feedback about the services we provide in order to improve them.
When the information is passed on to AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V., and MC EL FARO SAPI S.A. DE C.V. it is stored in a secure server that resides behind a secure firewall designed to block Access from outside the Company. Unfortunately no internet transmission is 100% secure. Therefore, although AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. Strive to protect your personal information, it cannot ensure or guarantee the security of the transmission of any information related to any of our online services, so you’re at your own risk. Once we have received the data, we will do everything possible to safeguard your security on our systems. In this area the team of collaborators of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V and MC EL FARO SAPI S.A. DE C.V. are focused on providing the most modern and up-to-date technology to provide maximum security.

 

2.- How your personal information is used

 

AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. use the information provided during the profile registration process, program enrollment and promotions to conduct internal studies on demographic data, as well as interests and behavior of our users -this study is compiled and analyzed together. AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. Objective when collecting personal data is to understand and provide the user with a more satisfactory experience when visiting our sites and acquiring our services, because by getting to know our visitors, we can provide them with products tailored to their needs, as well as more appropriate content and advertising.
By collecting user data online, we can prepare internal statistics that indicate which services and products are most appreciated by different user segments, it also helps us to give the formality to the transactional process.
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In our email notification program, only AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. have access to the information obtained. This type of advertising is done by means of notices and promotional emails, which will only be sent to you, if at the time of registration you indicated that you would like to receive them; this indication can be modified at any time. In e-mails sent, offers from third parties who are our business partners may occasionally be included.
In addition to requesting information during the aforementioned registration processes, we may request personal information from you on other occasions such as, for example, by participating in a contest or any promotion on our site and by notifying us of a problem with our site or services. AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. also conduct surveys among its online users, whose answers are used in internal studies.

 

3.- What are cookies and how are they used?

 

Cookies are small pieces of information that are sent by the website to your browser.
Cookies are stored on your computer’s hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors or activities carried out by you within our sites.
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In some sections of our site we require that the client has cookies enabled since some of the functionalities require these to work. Cookies allow us to: a) recognize you when you enter our sites and offer you a personalized experience, b) know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so that we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, as each browser that gets access to our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, reflecting your habits and preferences, information that is useful to us to improve content, headlines and promotions for the users. Cookies also help us to track some activities, for example, in some of the surveys we launch online, we may use cookies to detect if the user has already filled out the survey and to avoid displaying it again, if they have. The “help” button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to disable all cookies. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them on.

 

4.- Confidentiality of information

 

When you are on the AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. Website and you are asked for personal data, you will share the information only with AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V., and MC EL FARO SAPI S.A. DE C.V. unless otherwise specified.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. will not share confidential information with third parties, unless it has express authorization from those who subscribed, or when it has been requested by court order to comply with procedural provisions.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. do not sell or rent user information. If the user´s personal data should be used with business partners or sponsors, the user will be notified before these are collected or transferred. If the user does not want his data to be shared, he may decide not to use a certain service or not to participate in some promotions or contests.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. can disseminate the statistics as a group of users (for example, the percentage of our users who are male or over a certain age, etc.) to describe our services and for other lawful purposes in cases established by law.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. can disseminate account information in special cases when we think that providing this information can serve to identify, locate or take legal action against persons who may violate the conditions of service of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. or cause damage or interference with the rights of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. or its properties, of other users of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. site or any other person likely to be adversely affected by these activities. AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. can disseminate or obtain access to account information when acting in good faith, when we believe that it is necessary for legal, administrative or other reasons and when we consider it necessary to maintain, provide and develop our products and services.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. undertake no obligation to keep confidential any other information that the user provides, including that information that the user provides through newsletters and online chats, as well as the information obtained through the cookies described in paragraph 3, the above in terms of the provisions of article 109 of the Federal Copyright Law and section I, article 76 bis of the Federal Consumer Protection Law.

 

5.- Modification / updating of information

 

Personal data provided by the user will be part of a file containing its profile. Users can modify their profile at any time using their user/partner number and their personal identification number assigned or chosen by them.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. advise the user to update their data with each change, as this will enable them to provide a more personalized service.
If you participate in the e-mail promotion service, you may deactivate the service at any time.

 

6.- Personal Data Protection

 

The information provided by the user is secured by a personal identification number which can only be accessed by the user and which is known only to the user.
We advise you not to share your password with anyone. AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. will not request your password in any unsolicited phone call or email. At all times, the user is solely and ultimately responsible for keeping secret their user number / partner, personal password, access key and confidential number with which they have access to the services and contents of our site. To reduce the risks AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. recommend the user to exit his account and close the browser window when his activity ends, even more so if you share your computer with someone or use a computer in a public place like a library or an internet cafe.
Once we have received the data, we will do everything possible to safeguard your security on our systems. In this area, the team of collaborators of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. are focused on providing the most modern and up-to-date technology to provide maximum security.

 

7.- Confidentiality of minors

 

Safeguarding children’s personal information is extremely important. AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. collect the least amount of information needed to provide its services.
AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. do not request personal identification or information from minors. Minors must always seek parental authorization before sending personal information to any online user.

 

8.- Acceptance of Terms and Conditions

 

This privacy/confidentiality statement is subject to AQA DISEÑO Y CONSTRUCCIÓN S.A. de C.V. and MC EL FARO SAPI S.A. DE C.V. terms and conditions, which constitutes a legal agreement between the user and AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V.
Should the user request the services of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. From any of his sites, this means that he has read, understood and accepted these terms. If the user does not agree with them, the user must not provide personal data, nor use the services of AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. sites.

 

9.- Minimum principles of our privacy policy / confidentiality

 

Below, AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. briefly explain the principles that govern its privacy policies regarding information provided by users of its on-line electronic services:
a) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. will collect only the customer information necessary to provide you with the personalized services available on its websites, which will be used only for the purposes requested.
b) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. strive to ensure the quality of the information collected about our on-line service users, especially when it was obtained through an information or service provider.
c) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. focus its efforts to offer the most modern and up-to-date technology in order to ensure that its customers/users receive the greatest possible security in the handling and transfer of information that is required in the various processes of data requirement.
d) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. prevent disclosure of customer/user information, only in relation to data that is expressly authorized for this purpose.
e) At all times, AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. are aware of the concerns expressed by our customers/users regarding the procedure of the information they provide for the various online processes.
f) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. ensure that these confidentiality principles apply to all commercial relationships within the group.
g) AQA DISEÑO Y CONSTRUCCIÓN S.A. DE C.V. and MC EL FARO SAPI S.A. DE C.V. share responsibility for the retention of information with employees by involving them in the guidelines outlined in the “Privacy Policies” documents.